Privacy Policy (POPIA)
Effective Date: 1 July 2025
Jurisdiction: South Africa
1. INTRODUCTION
Precision Helidecks ("we", "us", "our") respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa and applicable international data protection regulations.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or enroll in our online courses.
2. WHAT PERSONAL INFORMATION WE COLLECT
We collect the following types of information:
- Identity Data: Full name, ID/passport number (if applicable)
- Contact Data: Email address, phone number, billing address
- Account Data: Login details, course history
- Payment Data: Payment method, currency, transaction ID (processed via secure third-party payment processors)
- Technical Data: IP address, browser type, device, usage logs, access time
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide access to courses and user accounts
- Issue certificates of completion
- Process payments and manage billing
- Respond to customer service inquiries
- Improve our website and user experience
- Comply with legal obligations
4. DATA RETENTION
We retain your data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Course and certificate records may be retained for verification purposes.
5. DATA SECURITY
We take reasonable organizational and technical measures to secure your personal information from loss, misuse, unauthorized access, or disclosure.
6. SHARING OF INFORMATION
We do not sell or rent your personal data. We may share it only with:
- Service providers and contractors under confidentiality agreements
- Government authorities or regulators, when required by law
7. YOUR RIGHTS (UNDER POPIA)
You have the right to:
- Access your personal information
- Correct or update your information
- Request deletion or restriction of processing
- Lodge a complaint with the Information Regulator (South Africa)
To exercise your rights, please contact us at [email protected]
8. INTERNATIONAL DATA TRANSFERS
As we operate globally, your data may be processed outside South Africa. We ensure all transfers comply with applicable data protection laws and are made only to jurisdictions with adequate safeguards.
9. COOKIES AND TRACKING
We use cookies and similar technologies to improve user experience, track course progress, and analyze traffic. You can disable cookies in your browser settings, but this may affect functionality.
10. UPDATES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately upon publication.
Contact Us
WhatsApp [email protected]
Website: www.precisionhelidecks.com
